Fidelity Bankers Get Promoted

fidelityDaniel J. Santaniello, President & CEO, Fidelity Bank is pleased to announce that at a recent meeting of the Board of Directors, the board, based upon management’s recommendation, promoted the following Fidelity Bankers to new Corporate Officer positions:

Angelo DeCesaris has been named a Senior Vice President. Angelo will also be taking on the new role of Regional Commercial Group Leader, responsible for Business Relationship Managers and the Business Banking team in the Northeast region. A member of Fidelity Bank for the past three years, he serves commercial clients from the Kingston Office with a focus on Luzerne County.  

Joseph Tomko has been appointed a Senior Vice President.  Joe is a Business Relationship Manager focused on the Lackawanna County market. A Fidelity Banker for the past 3 1/2 years, he is highly regarded by his peers and has a loyal client base because of his solid guidance and attention to their needs.  

Carlo Ramelah has been appointed Vice President.  Carlo joined Fidelity Bank in 2019 and leads the Bank’s IT group as the Information Technology Manager. His leadership is witnessed regularly and most recently, he quickly coordinated and implemented the transformation of our bankers into remote workers due to the Covid-19 crisis, ensuring the continued operation of Fidelity Bank.

David Saxton has been appointed Assistant Vice President.  Dave’s talents in graphic design and his strategic focus on aligning the Fidelity Model Experience has created a strong brand presence in his role as Technology and Digital Client Experience Officer.  A 7-year Fidelity Banker, he has grown in skill, responsibility and scope, continuously enhancing the delivery of the Fidelity Bank brand.

Lori Barrett has been appointed Assistant Vice President.  Lori joined our Wealth Management Division as a trust officer in 2018, and with a background in law, brings a depth of knowledge to the team that is demonstrated during her conversations with her co-workers, clients and prospects.  

Kathleen Solsman is appointed to Officer Status.  Kathy is the Bank’s Business Relationship Administrative Manager, handling all administrative support and overseeing sales efficiencies.  Her extensive reporting skills, ability to develop new processes, and her focus on internal relationships has made her the go-to person, relied upon and respected by many.

Matthew Stroney is appointed to Officer Status.  Matthew joined Fidelity in 2017 and quickly rose to the position of Credit Administrator.  He has a strong understanding of the Bank’s reporting infrastructure, developed an expertise in software programs and focuses on continuous improvements to master the Credit Administration reporting.  

“I am pleased to recognize these seven Fidelity Bankers for their commitment to perfect effort,” said Santaniello. “They demonstrate the Fidelity Model Experience on a daily basis, and our bank, clients and community are lucky to have them.”

Promotions for Fidelity Bankers

Daniel J. Santaniello, President and CEO of Fidelity Bank, is proud to announce that several bankers have been promoted, as follows:

George Czajkowskiis appointed as Assistant Vice President.  George came to Fidelity as Facilities Manager, overseeing the maintenance and renovations of existing offices as well as the construction of new ones. 

William J. Fennie is appointed as Assistant Vice President.  Will serves as Trust and Investment Officer Responsible for leading investment strategies.

Kristin Grow, Customer Care Center Manager, is appointed as Assistant Vice President.  In her role, she oversees this crucial client touchpoint, coaching a responsive and dedicated staff and delivering and extraordinary experience to our bankers and her clients.  Kristin was voted Outstanding Service Partner by other Fidelity Bankers in 2017.

Kathleen Timlin, A 25 year veteran of Fidelity, has been promoted to Officer status.

Carey Garvey has been promoted to Officer status.  Carey has been a Consumer Loan Specialist for 10 years, responsible for underwriting, processing and closing a large portion of all the Bank’s consumer loans, exceeding expectations for our clients and our bankers. 

Kate Abraham is promoted to Officer status.  Kate is a Mortgage Loan Underwriter, having served in the retail lending department for five previous years.  Her work has been a driver in Fidelity’s status as #1 Mortgage Lender in Northeastern Pennsylvania.  

Fidelity Bank has built a strong history as trusted advisors to the customers served, and is proud to be an active member of the community of Northeastern Pennsylvania. With 10 branches located throughout Lackawanna and Luzerne Counties, Fidelity Bank offers full-service Trust & Investment Departments, a mortgage center, and an array of personal and business banking products and services.

The Bank provides 24 hour, 7 day a week service to customers through branch offices, online at www.bankatfidelity.com, and through the Customer Care Center at 1-800-388-4380. 

Fidelity Ranked One of the Top Banks in Pennsylvania by Forbes

fidelityFor the second year in a row, Forbes Magazine has rated Fidelity Bank one of the top three banks in Pennsylvania and one of the Best In-State Banks in 2019. 

In collaboration with the analytics firm Statista, more than 25,500 study participants were asked to rate banks in Pennsylvania on various criteria including customers satisfaction, level of trust, quality of digital services, and other factors.  Only the top 2.8% of all U.S. banks made the ranking.

“To be awarded this distinction for a second year is a tremendous honor. Most bank awards are based on financial performance, while this measures customer experience,” explains Daniel J. Santaniello, President and CEO of Fidelity Bank. “We are very proud to have been named one of the “Top 200 Community Banks” by American Banker Magazine for six consecutive years based on Return on Average Equity as a well-performing bank. However, the Forbes award gets to the core of what that financial performance means; it is a testament to the Fidelity Bankers’ commitment to and focus on the Bank’s relationship management strategy.”

Only the second time this survey has been conducted, the research firm measured three broad categories: recommendations, general satisfaction, and the sub dimensions of trust, terms and conditions, branch service, digital service and financial advice.  Participants in the survey must live in the United States and have a checking or savings account at a bank. Consumers were asked 20 questions about their financial dealings. Fidelity Bank’s score placed it at #3 in Pennsylvania.  

 Fidelity Bank has built a strong history as trusted advisors to the customers served, and is proud to be an active member of the community of Northeastern Pennsylvania. With 11 branches located throughout Lackawanna and Luzerne Counties, including Dunmore, Fidelity Bank offers full-service Trust & Investment Departments, a mortgage center, and an array of personal and business banking products and services.

The Bank provides 24 hour, 7 day a week service to customers through branch offices, online at www.bankatfidelity.com, and through the Customer Care Center at 1-800-388-4380.