Promotions for Fidelity Bankers

Posted on August 7, 2019 by The Dunmorean

George Czajkowskiis

William Fennie

Kristin Grow

Kathleen Timlin

Carey Garvey

Kate Abraham

Daniel J. Santaniello, President and CEO of Fidelity Bank, is proud to announce that several bankers have been promoted, as follows:

George Czajkowskiis appointed as Assistant Vice President. George came to Fidelity as Facilities Manager, overseeing the maintenance and renovations of existing offices as well as the construction of new ones.

William J. Fennie is appointed as Assistant Vice President. Will serves as Trust and Investment Officer Responsible for leading investment strategies.

Kristin Grow, Customer Care Center Manager, is appointed as Assistant Vice President. In her role, she oversees this crucial client touchpoint, coaching a responsive and dedicated staff and delivering and extraordinary experience to our bankers and her clients. Kristin was voted Outstanding Service Partner by other Fidelity Bankers in 2017.

Kathleen Timlin, A 25 year veteran of Fidelity, has been promoted to Officer status.

Carey Garvey has been promoted to Officer status. Carey has been a Consumer Loan Specialist for 10 years, responsible for underwriting, processing and closing a large portion of all the Bank’s consumer loans, exceeding expectations for our clients and our bankers.

Kate Abraham is promoted to Officer status. Kate is a Mortgage Loan Underwriter, having served in the retail lending department for five previous years. Her work has been a driver in Fidelity’s status as #1 Mortgage Lender in Northeastern Pennsylvania.

Fidelity Bank has built a strong history as trusted advisors to the customers served, and is proud to be an active member of the community of Northeastern Pennsylvania. With 10 branches located throughout Lackawanna and Luzerne Counties, Fidelity Bank offers full-service Trust & Investment Departments, a mortgage center, and an array of personal and business banking products and services.

The Bank provides 24 hour, 7 day a week service to customers through branch offices, online at www.bankatfidelity.com, and through the Customer Care Center at 1-800-388-4380.

Fidelity Ranked One of the Top Banks in Pennsylvania by Forbes

Posted on August 7, 2019 by The Dunmorean

For the second year in a row, Forbes Magazine has rated Fidelity Bank one of the top three banks in Pennsylvania and one of the Best In-State Banks in 2019.

In collaboration with the analytics firm Statista, more than 25,500 study participants were asked to rate banks in Pennsylvania on various criteria including customers satisfaction, level of trust, quality of digital services, and other factors. Only the top 2.8% of all U.S. banks made the ranking.

“To be awarded this distinction for a second year is a tremendous honor. Most bank awards are based on financial performance, while this measures customer experience,” explains Daniel J. Santaniello, President and CEO of Fidelity Bank. “We are very proud to have been named one of the “Top 200 Community Banks” by American Banker Magazine for six consecutive years based on Return on Average Equity as a well-performing bank. However, the Forbes award gets to the core of what that financial performance means; it is a testament to the Fidelity Bankers’ commitment to and focus on the Bank’s relationship management strategy.”

Only the second time this survey has been conducted, the research firm measured three broad categories: recommendations, general satisfaction, and the sub dimensions of trust, terms and conditions, branch service, digital service and financial advice. Participants in the survey must live in the United States and have a checking or savings account at a bank. Consumers were asked 20 questions about their financial dealings. Fidelity Bank’s score placed it at #3 in Pennsylvania.

Fidelity Bank has built a strong history as trusted advisors to the customers served, and is proud to be an active member of the community of Northeastern Pennsylvania. With 11 branches located throughout Lackawanna and Luzerne Counties, including Dunmore, Fidelity Bank offers full-service Trust & Investment Departments, a mortgage center, and an array of personal and business banking products and services.

The Bank provides 24 hour, 7 day a week service to customers through branch offices, online at www.bankatfidelity.com, and through the Customer Care Center at 1-800-388-4380.

Dunmore Police Install Wheelchair Lift for Young Student

Posted on April 3, 2019 by The Dunmorean

Cayden Orr, in front, is shown with members of the Dunmore Police Department and Moreland Collective. From left: Mike Igoe, Dunmore Police Department; Nicole Sullivan, Moreland Collective, Cayden’s father, James Orr; Tom Richardson, Dunmore Police Department; Mayor Tim Burke of Dunmore; Meghan Lennox Gagorik and Melissa Lennox, both of Moreland Collective.

Throughout the month of December, the Dunmore Police Department, with the assistance of local marketing agency Moreland Collective, hosted a fundraising event for local children in an effort to provide a merry holiday to all.

During the fundraising efforts, it was brought to the attention of the department that a wheelchair-bound student at Dunmore School District was living without a much-needed chairlift at home. After a very successful month, the department raised enough funds to install the lift and called upon various local businesses to help with the installation.

Edwards Concrete Company, DPW workers, and AmeriGlide teamed up with Dunmore Borough Council, Mayor Tim Burke, and Borough Manager Vito Ruggerio to install the lift, each one playing an integral role in the installation process. Monetary donations from area sponsors Keystone Sanitary Landfill, DePietro’s Pharmacy, and Fidelity Bank helped fund the project.

James Orr, father of Cayden Orr, who required a lift, says, “ I would like to thank the Dunmore Borough and their departments, especially the Police Department and Captain Tom Richardson for all their work, generosity and help with getting my son, Cayden, his lift.

“You have no clue how appreciative my family is for the lift. It has helped greatly getting Cayden to his school van and my vehicle. We would not have been able to afford such a lift, or even get it approved by insurance.”

Mr. Orr, adds, “The borough has come up extremely big for my family. I extend my sincere gratitude to all who helped.”

Dunmore Police Officer Thomas Richardson states, “It was brought to our attention by the school district that this student’s father was carrying him to and from the vehicle each day while also caring for his other children. Our officers unanimously agreed that this was a project we wanted to take on knowing that ultimately, we would be giving a child more freedom. I don’t believe there is any better feeling than that.”