Fidelity Bank announces promotions and new Director of Marketing

Posted on September 7, 2022 by The Dunmorean

Daniel J. Santaniello, President and Chief Executive Officer of Fidelity Bank, is pleased to announce the promotion of Noelle Krempasky, Vice President, to Director of Marketing.

Since 2018, Krempasky has served as Marketing Manager, helping to create a robust and competitive brand. Her efforts, including her innovative approach to marketing, drive sales in all divisions. In this role, she will oversee the strategic marketing efforts of the organization including digital sales.

“Noelle has shown a strong ability to consult and advise on marketing-related matters. She’s continued to exceed expectations, develop and manage programs, and effectively execute on the Bank’s strategic objects,” said Santaniello.

Krempasky holds a Bachelor of Arts degree in Communications from Cedar Crest College, Allentown. She’s also a graduate of the American Bankers Association School of Bank Marketing, where she earned her Certified Financial Marketing Professional (CFMP) designation, and is a graduate of Leadership Lackawanna, Class of 2011.

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8 Fidelity Bankers have also received promotions. This distinguished group of Bankers exemplifies the vision and core values of Fidelity Bank.

Theresa M. Hinton, Esq., CTFA, has been promoted to Senior Vice President. Serving Fidelity Bank since 2015, Hinton leads the Trust and Fiduciary services area of Fidelity Bank Wealth Management. She oversees account administration, relationship management, regulatory compliance, and business development. She also provides estate planning consultations to clients.

Hinton holds a Bachelor of Science degree in Public Administration from St. Francis University, Loretto, Pennsylvania, and a Juris Doctor degree from Duquesne University School of Law, Pittsburgh, Pennsylvania. She earned her Certified Trust and Financial Advisor (CTFA) designation in 2019, and her professional affiliations include membership in the Pennsylvania and Lackawanna County Bar Associations.

An active member of the community, Hinton is a board member of the Women’s Resource Center, a member of Lackawanna County Pro Bono’s Elder Law Clinic, and a member of the Estate Planning Council of NEPA. She is the assistant women’s tennis coach at Marywood University.

Hinton resides in Dickson City, with her husband, Attorney Tim Hinton. The couple has four adult children, Sara, John, Emily, and Daniel.

Dena Hughes has been named Bank Officer. As Business Services Relationship Manager, Hughes provides critical strategic and operational support to increase revenue. She cultivates profitable business relationships and generates fee income by identifying, analyzing, selling, and supporting

deposit, treasury management, and workplace banking products and services to clients.

Hughes earned a Bachelor of Science degree in Broadcast Communications from The College of Staten Island, City University of New York.

She serves as Treasurer of the GFWC Pocono Mountain Women’s Club, and as communications co-chairperson of GFWC Pennsylvania.

Hughes resides in Blakeslee with her husband, Stephen Hughes Jr. She has three stepchildren, Stephen III, Riana, and Angela.

Judy Knowles Comerford has been promoted to Vice President. Comerford has been part of the Fidelity Bank team since 2012, and as Customer Experience Manager, she designs, develops, and delivers client experience training to Fidelity Bankers. She also serves as the Bank’s SAFE Act Officer.

Comerford holds a Bachelor of Arts degree in Communications from Marywood University, Scranton.

A resident of Clarks Summit, Comerford has five adult children, Caroline, John, Kathleen, Mary, and Michael.

Lauren Luongo has been appointed Assistant Vice President. As Business Relationship Manager, Luongo reviews and structures commercial loans designed to best meet the needs of new and existing clients. In addition to generating new business, she supports the Bank’s retail division through consultations with Bankers and clients.

Luongo holds a Bachelor of Science degree in Accounting and a Master of Business Administration from Misericordia University, Dallas, Pennsylvania.

Active in the community, Luongo is treasurer of North Pocono Feeding Families. She resides in Mayfield Township.

Logan Hansman has been promoted to Vice President. Serving as Retail Services Manager, Hansman leads a team of Bankers dedicated to ensuring efficient and effective branch operations through exceptional support, streamlined procedures and policies, and workflows designed to optimize the client and Banker experience.

Hansman earned a Bachelor of Science degree in Business Administration from Bloomsburg University, Bloomsburg, Pennsylvania. She resides in Drums with her fiancé, Steve Eisenhart.

Lori Rowker has been named Bank Officer. A member of the Fidelity Bank team since 1984, she is the AAP, Electronic Banking Team Lead. Rowker facilitates Fidelity Bank’s electronic banking functions, providing critical technical and operational support to clients. She holds an Associate’s degree in Information Systems from Lackawanna College, Scranton, and earned her Accredited ACH Professional designation in 2015.

She resides in Dickson City with her husband, Lawrence. The couple has a son, Thomas, and a granddaughter, Emma, age 8.

Matthew Stroney has been appointed Vice President, Credit Administration Manager. In his role, he assists in the preparation of the Bank’s quarterly and annual financial statements, prepares monthly and quarterly reports related to the Bank’s loan and asset quality, and manages the appraisal process for all real-estate secured commercial loans.

Stroney earned a Bachelor of Science degree in Finance and Economics from the University of Delaware, Newark, Delaware. He resides in Dalton.

Susan Lucas has been named Bank Officer. A member of the Fidelity Bank team since 1993, she is the Loan Operations Servicing Supervisor. As Loan Operations Servicing Supervisor, she oversees the daily operations of the Loan Servicing Department, including balancing accounts. She resides in Peckville.

Fidelity Plans to Remodel Dunmore Branch

Posted on September 1, 2021 by The Dunmorean

Fidelity Bank opened its doors to Dunmore, Pennsylvania, 119 years ago. Today, its home remains the same. And while the Bank may look different than it used to – imposing metal teller windows have been replaced by welcoming, round desks, and the use of mobile banking apps has surpassed that of checkbooks, one thing has never changed… Fidelity Bank’s commitment to its clients and community.

“We aren’t afraid to try something new,” says Fidelity Bank’s President & CEO, Daniel Santaniello. “As we learn, as new technology becomes available, we embrace opportunities while continuing to put our clients at the center of every decision we make.”

“Where the future may take us is yet to be seen,” said Santaniello. “But no matter what, Dunmore will always be home.” The Bank plans to remodel the branch office which has sat on the corner of Blakely and Drinker Streets since 1902. The innovative approach to delivering our clients an extraordinary experience the community have gotten to know and trust will remain.

That innovative leadership has been a part of the Bank’s philosophy since its early days. In 1951, Fidelity Bank was the first in the area to introduce a drive-through bank window. It was an early adopter of digital delivery, having the ability to open deposit accounts online since 2008. In 2019, the Bank released a totally digital mortgage application process that can be done from any mobile device easily and securely.

In was in 2007 that Fidelity Bank’s leadership decided to make a concerted effort to think boldly about tying its brand and sustainability into the banking experience.

As it built out new branches over the years, Fidelity refined its prototype, adding new features and shrinking its overall footprint to take clients’ banking needs into account. Bank leaders and architects from firm DxDempsey visited financial institutions across the country, from Chicago to Florida, to research the latest trends and bring back best practices to the area.

It is not just about appearances either… the client experience had a redesign, too. Today, under the Bank’s service model, a banker will greet a client within two steps of entering a branch or office. Inside, a table made from milled lumber provides a platform for local businesses to showcase their work, a digital wall displays what’s happening in the community via slick LCD TVs, and a hospitality bar offering coffee and cookies baked that morning.

All Fidelity Bank enhancements are made not to be trendy, but to help Bankers build relationships with clients. Technology and experiences always stay true to the Bank’s brand.

In 2020, Fidelity Bank acquired Lehigh Valley-based Merchants Bank and on its heels, recently completed the acquisition of Landmark Community Bank. Now, the Bank operates 23 branch offices throughout four counties. “We’ve come together with these Banks to form one, strong organization, committed to delivering the best client experience possible,” he said. “These unions allow for expanded products, services and benefits for clients, and create an expanded business and community banking footprint.”

Fidelity Bank believes that a strong community will have a strong community bank, and that the relationship is symbiotic. Fidelity is proud to give back in time, talent and treasure to the people, businesses and organizations that support it. “We are grateful to those who’ve supported us, especially here; it’s because of them that we are as successful as we are,” he said.

Fidelity Bankers Get Promoted

Posted on June 3, 2020 by The Dunmorean

Daniel J. Santaniello, President & CEO, Fidelity Bank is pleased to announce that at a recent meeting of the Board of Directors, the board, based upon management’s recommendation, promoted the following Fidelity Bankers to new Corporate Officer positions:

Angelo DeCesaris has been named a Senior Vice President. Angelo will also be taking on the new role of Regional Commercial Group Leader, responsible for Business Relationship Managers and the Business Banking team in the Northeast region. A member of Fidelity Bank for the past three years, he serves commercial clients from the Kingston Office with a focus on Luzerne County.

Joseph Tomko has been appointed a Senior Vice President. Joe is a Business Relationship Manager focused on the Lackawanna County market. A Fidelity Banker for the past 3 1/2 years, he is highly regarded by his peers and has a loyal client base because of his solid guidance and attention to their needs.

Carlo Ramelah has been appointed Vice President. Carlo joined Fidelity Bank in 2019 and leads the Bank’s IT group as the Information Technology Manager. His leadership is witnessed regularly and most recently, he quickly coordinated and implemented the transformation of our bankers into remote workers due to the Covid-19 crisis, ensuring the continued operation of Fidelity Bank.

David Saxton has been appointed Assistant Vice President. Dave’s talents in graphic design and his strategic focus on aligning the Fidelity Model Experience has created a strong brand presence in his role as Technology and Digital Client Experience Officer. A 7-year Fidelity Banker, he has grown in skill, responsibility and scope, continuously enhancing the delivery of the Fidelity Bank brand.

Lori Barrett has been appointed Assistant Vice President. Lori joined our Wealth Management Division as a trust officer in 2018, and with a background in law, brings a depth of knowledge to the team that is demonstrated during her conversations with her co-workers, clients and prospects.

Kathleen Solsman is appointed to Officer Status. Kathy is the Bank’s Business Relationship Administrative Manager, handling all administrative support and overseeing sales efficiencies. Her extensive reporting skills, ability to develop new processes, and her focus on internal relationships has made her the go-to person, relied upon and respected by many.

Matthew Stroney is appointed to Officer Status. Matthew joined Fidelity in 2017 and quickly rose to the position of Credit Administrator. He has a strong understanding of the Bank’s reporting infrastructure, developed an expertise in software programs and focuses on continuous improvements to master the Credit Administration reporting.

“I am pleased to recognize these seven Fidelity Bankers for their commitment to perfect effort,” said Santaniello. “They demonstrate the Fidelity Model Experience on a daily basis, and our bank, clients and community are lucky to have them.”